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Exceptional Results and Exceptional Customer Satisfaction, Through Exceptional Innovation The L-3 STRATIS State and Local Government Solutions organization provides infrastructure support and application solutions for state, county, and municipal organizations, including school districts. Our customers consistently experience quality and performance results which are far above industry averages - at costs which are far below industry averages. L-3 STRATIS is a recognized leader in the use of leading edge technologies, innovative training programs, and the effective use of ITIL and ISO 20000 processes. L-3 STRATIS is proud of the innovations, quality, and high level of client satisfaction we deliver to our clients. Our operations have been evaluated as ITIL maturity level 5, received ISO 20000 certification, and received recognition from the Help Desk Institute (HDI), the National Association of Counties (NACo), and the Public Technology Institute (PTI). | | Business Intelligence Dashboards L-3 STRATIS' unique business intelligence dashboards have won awards for enhancing productivity in customer operations. These real-time, online dashboards for reporting and managing service metrics are a standard feature of our service delivery model. The dashboards give an instant snapshot of the state of operations, while allowing you to drill down and view precise metrics as needed.
| | | Unique Training Programs L-3 STRATIS tailors our service team training for each client engagement, basing the training on the client's specific requests, operational environment, and business objectives. The client-specific training modules are developed by L-3 STRATIS and contribute to our exceptional service performance and continuous improvement processes. | | | Computer Forensics L-3 provides a full suite of security services including:
- policy development
- network security
- desktop security
- formal compliance audits
- digital forensics.
| | | From Warfare to Workforce: Creating High Tech Job Opportunities for Disabled Combat Veterans The Military Order of the Purple Heart Services Foundation (http://www.mophsf.org/) provides training for disabled combat veterans. L-3 STRATIS has partnered with Purple Heart Services to create an innovative workforce development program designed to provide combat wounded veterans with the skills and opportunities to deliver help desk support services to state and local government entities. | | L-3 STRATIS services for State, County and Municipal governments and schools include: - Enterprise outsourcing services
- Life-cycle application support
- Information assurance and facility security
- Program Management
- Management of radio operations
- Network and Enterprise Administration and Management
- Service Desk Operations
- Voice and Data Communications
- Audio and Video Teleconferencing
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State & Local Government
